{"id":26944,"date":"2025-02-03T14:30:05","date_gmt":"2025-02-03T20:30:05","guid":{"rendered":"https:\/\/www.lightning-bolt.com\/?post_type=integrations&p=26944"},"modified":"2025-02-03T14:30:24","modified_gmt":"2025-02-03T20:30:24","slug":"tigerconnect","status":"publish","type":"integrations","link":"https:\/\/www.lightning-bolt.com\/integrations\/tigerconnect\/","title":{"rendered":"TigerConnect"},"content":{"rendered":"\n
\"\"<\/figure>\n\n\n\n
<\/div>\n\n\n\n

Overview<\/h2>\n\n\n\n

This integration leverages Lightning Bolt as the scheduling source of truth and transmits any mapped data to TigerConnect. Data from Lightning Bolt is updated and displayed every 10 minutes.<\/p>\n\n\n\n

<\/div>\n\n\n\n

Practical Benefits<\/h2>\n\n\n\n

Reduction of Duplicate Work:<\/strong>
The integration eliminates the need to manually transcribe scheduling data from Lightning Bolt into TigerConnect.<\/p>\n\n\n\n

Reduction of Human Error:<\/strong>
Automating the process of inputting schedule data reduces the likelihood of mistakes, ensuring that the data is accurately reflected and matches what\u2019s scheduled in Lightning Bolt.<\/p>\n\n\n\n

<\/div>\n\n\n\n

Additional Notes<\/h2>\n\n\n\n

Overwriting Data:<\/strong>
As soon as the integration is toggled on, the Lightning Bolt schedule data will begin to overwrite anything that\u2019s already scheduled in TigerConnect for any mapped assignments.<\/p>\n\n\n\n

<\/div>\n\n\n\n

Integration Protocols<\/h2>\n\n\n\n

1. API Data Transmission:<\/strong>
Once the integration is live, data transmits every 10 minutes throughout the day. Each transmission will include all of the mapped information between Lightning Bolt and TigerConnect based on the look-forward integration settings.<\/p>\n\n\n\n

2. Look-Back and Look-Forward:<\/strong>
To determine how much data should be sent on a recurring basis, we set up a rolling window (typically 0 days back from today and 30 days forward). 30 days forward is the maximum range recommended by TigerConnect.<\/p>\n\n\n\n

3. User Identification:<\/strong>
Each user\u2019s TigerConnect ID will need to be entered into their Lightning Bolt personnel profiles. These IDs may be stored in the UniqueID or Custom 1-4 fields.<\/p>\n\n\n\n

4. Assignment Mapping:<\/strong>
Assignments are mapped to TigerConnect by adding mapping to the Lightning Bolt assignment structures. Each mapping requires the TigerConnect \u2018Job Token\u2019 that corresponds with the Lightning Bolt assignment being mapped.<\/p>\n\n\n\n

5. TigerConnect Credentials:<\/strong>
To connect and update the schedule data, the Lightning Bolt team will need access to TigerConnect credentials. We will need a username, password, and a group ID to ensure data from Lightning Bolt can be ported to the TigerConnect instance.<\/p>\n\n\n\n

<\/div>\n\n\n\n

Take It With You! <\/h2>\n\n\n\n

Want to keep this information handy? Click the button below to download a PDF and take PerfectServe’s integration insights with you.<\/p>\n\n\n\n

<\/div>\n\n\n\n
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Download PDF<\/a><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

Leverage Lightning Bolt as the scheduling source of truth and transmits any mapped data to TigerConnect.<\/p>\n","protected":false},"featured_media":0,"template":"","meta":{"_acf_changed":true,"footnotes":""},"class_list":["post-26944","integrations","type-integrations","status-publish","hentry"],"acf":[],"yoast_head":"\nTigerConnect - Lightning Bolt Solutions<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.lightning-bolt.com\/integrations\/tigerconnect\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"TigerConnect - Lightning Bolt Solutions\" \/>\n<meta property=\"og:description\" content=\"Leverage Lightning Bolt as the scheduling source of truth and transmits any mapped data to TigerConnect.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.lightning-bolt.com\/integrations\/tigerconnect\/\" \/>\n<meta property=\"og:site_name\" content=\"Lightning Bolt Solutions\" \/>\n<meta property=\"article:modified_time\" content=\"2025-02-03T20:30:24+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.lightning-bolt.com\/wp-content\/uploads\/2025\/02\/tigerconnect_Header_2000x472@2x.webp\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.lightning-bolt.com\/integrations\/tigerconnect\/\",\"url\":\"https:\/\/www.lightning-bolt.com\/integrations\/tigerconnect\/\",\"name\":\"TigerConnect - 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