{"id":21369,"date":"2024-02-07T07:00:00","date_gmt":"2024-02-07T13:00:00","guid":{"rendered":"https:\/\/www.lightning-bolt.com\/?post_type=news&p=21369"},"modified":"2024-02-07T07:57:10","modified_gmt":"2024-02-07T13:57:10","slug":"lightning-bolt-best-in-klas-2024","status":"publish","type":"news","link":"https:\/\/www.lightning-bolt.com\/news\/lightning-bolt-best-in-klas-2024\/","title":{"rendered":"KLAS Ranks Lightning Bolt No. 1 in Physician Scheduling for the Third Time"},"content":{"rendered":"
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Customers praise stellar support staff along with \u201cvery powerful\u201d solution that \u201cjust gets better and better every year\u201d and \u201cgreatly increases speed to care\u201d for patients<\/em><\/p>\n\n\n\n

KNOXVILLE, Tenn. [February 7, 2024] \u2014 <\/strong>PerfectServe\u00ae, a leading provider of cloud-based clinical collaboration and provider scheduling solutions, today announced that its rule-based Lightning Bolt Scheduling<\/a> solution earned a Best in KLAS award for the Scheduling: Physician market segment<\/a>. The award is given by KLAS, a research firm that channels the voices of thousands of healthcare professionals to share valuable insights about the technology they use every day. The news follows publication of the 2024 Best in KLAS: Software and Services<\/a> report, which was released this morning.<\/p>\n\n\n\n

The award marks Lightning Bolt\u2019s third time winning the segment (2017, 2018, and 2024), which is growing in importance as more healthcare organizations adopt advanced, enterprise-grade scheduling solutions. It also closely follows the September publication of the KLAS Physician Scheduling 2023 report<\/a>, which echoed the Best in KLAS sentiment by giving Lightning Bolt top marks for overall performance, ease of use, quality of support, and proactive service.<\/p>\n\n\n\n

\u201cWe\u2019re in this business to thrill our customers with technology that makes a difference they can feel, so this recognition from KLAS is the highest of honors for our entire team,\u201d said PerfectServe CEO Guillaume Castel. \u201cLightning Bolt is built on combinatorial optimization<\/a>, and it\u2019s a beautiful example of how a complex process can work behind the scenes to yield some really incredible results. We\u2019re more motivated than ever to show healthcare organizations how a tailored, optimized approach to physician and staff scheduling can boost engagement, efficiency, wellness, and so many other important metrics.\u201d<\/p>\n\n\n\n

\u201cAt KLAS, we firmly believe that the voice of healthcare providers and payers is paramount,\u201d said KLAS Research CEO Adam Gale. \u201cThe Best in KLAS awards are based on extensive feedback and evaluations from healthcare professionals across the nation. Winning a Best in KLAS award, therefore, is not just about recognition; it shows the trust and confidence that healthcare providers place in the winning vendors. It also helps validate each vendor\u2019s commitment to innovation, quality, and customer satisfaction. We are proud to recognize 2024\u2019s Best in KLAS award winners! Their unwavering dedication to improving patient outcomes is wonderfully inspiring.\u201d<\/p>\n\n\n\n

A sampling of recent commentary collected by KLAS reveals a Lightning Bolt customer base that is consistently impressed with the capability of the solution, the time it saves, and its hardwired interoperability, along with the excellence and creativity of the team that supports it:<\/p>\n\n\n\n