{"id":20062,"date":"2023-01-11T12:13:09","date_gmt":"2023-01-11T18:13:09","guid":{"rendered":"https:\/\/lightningbolt.wpengine.com\/?post_type=case-study&p=20062"},"modified":"2025-09-23T09:57:47","modified_gmt":"2025-09-23T14:57:47","slug":"reclaiming-1000-hours-per-year-with-optimized-scheduling","status":"publish","type":"case-study","link":"https:\/\/www.lightning-bolt.com\/case-study\/reclaiming-1000-hours-per-year-with-optimized-scheduling\/","title":{"rendered":"How To Reclaim 1,000+ Hours Per Year With Optimized Scheduling"},"content":{"rendered":"
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Committed to the pillars of academic healthcare and the pursuit of advanced medicine and patient care, UK HealthCare is an award- winning healthcare system and research institution with a Level I trauma center and Level IV Neonatal Intensive Care Unit.<\/p>\n\n\n\n

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Challenges<\/h2>\n\n\n\n

UK HealthCare was spending a substantial amount of time building provider schedules by using dated methods for shift swapping and approvals, which made it difficult to maintain shift and on- call equity and required a great deal of administrative support. As errors became commonplace and shift change approval rates plummeted, provider workload and stress increased. The hospitalist group recognized the need to address their complex provider scheduling demands with a more advanced solution.<\/p>\n\n\n\n

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82%<\/h3>\n\n\n\n

Reduction in Time Spent
Building Schedules Annually<\/h6>\n<\/div>\n\n\n\n
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99.7%<\/h3>\n\n\n\n

Approval Rate for
Time-Off Requests<\/h6>\n<\/div>\n\n\n\n
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100%<\/h3>\n\n\n\n

Approval Rate for Major
Holiday Time-Off Requests<\/h6>\n<\/div>\n<\/div>\n\n\n\n
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Solution<\/h2>\n\n\n\n

After enduring years of inefficient processes, UK HealthCare implemented PerfectServe’s Lightning Bolt Scheduling to optimize and manage their demand. Lightning Bolt enabled administrators to quickly create complete schedules based on the hospitalists\u2019 unique needs.<\/p>\n\n\n\n

The transparency and flexibility of the web-based platform allowed administrators to create unbiased schedules, access the most up-to-date version, and easily account for providers\u2019 personal preferences. This resulted in the maintenance of shift equity, promotion of work-life balance, and an increase in provider utilization.<\/p>\n\n\n\n

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Results<\/h2>\n\n\n\n

Lightning Bolt delivered dramatic results by reducing the hours spent building provider schedules from 1,480 to as little as 260 hours per year. UK HealthCare\u2019s providers were given the ability to self-swap shifts on the go without heavy administrative involvement. Equalization of jeopardy, night, weekend, and swing shifts prevailed, and difficulties maintaining shift and on-call schedules disappeared. This led to the recovery of up to 1,220 hours of productivity that had been lost annually to inefficient scheduling processes in previous years.<\/p>\n\n\n\n

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Lightning Bolt reduced the hours spent building provider schedules from 1,480 to as little as 260 hours per year.<\/h5>\n<\/div>\n\n\n\n
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